Case Study
Precision in Practice: Elevating Healthcare with Salesforce Health Cloud
Client Overview
In the thriving healthcare landscape of Australia, a prominent healthcare provider embarked on a mission to revolutionize patient care and operational efficiency.
Serving a diverse population across the nation, they sought a comprehensive solution to unify patient data, enhance care coordination, and streamline operationsOaktree Software, renowned for its expertise in healthcare solutions, emerged as the strategic partner to facilitate this transformative journey.
Business Challenges
Data Fragmentation
HealthCare Innovations struggled with fragmented patient data dispersed across various departments and systems, hindering a cohesive and real-time understanding of patient health records.
Operational Inefficiencies
Coordinating care and managing operations across different locations proved challenging, leading to inefficiencies in healthcare delivery and potential delays.
Communication Barriers
The absence of a unified communication platform hindered effective collaboration among healthcare professionals, impacting the overall quality of patient care.
Project Insights
Time Duration
1 years followed by Maintenance and future upgrades
Estimate hours
2500 man-hours
Team size
Business analyst, Project manager, UI/UX designer, Front end developer, Back end developer(2), Testers and Salesforce technician, developer, and consultant
Solution: Salesforce Health Cloud Implementation by Oaktree Software
In collaboration with Oaktree Software team, the client initiated the implementation of Salesforce Health Cloud to address these challenges and modernize their healthcare infrastructure.
Unified Data Integration:
Oaktree Software seamlessly integrated patient data from diverse sources, establishing a centralized repository accessible to authorized healthcare professionals.
30% Improvement in Data Accessibility:
With Salesforce Health Cloud, the healthcare service provider achieved a 30% improvement in accessing patient data, allowing healthcare providers to make more informed decisions and deliver personalized care.
Patient-Centric Information Hub:
Salesforce Health Cloud enabled the creation of comprehensive patient profiles, consolidating medical histories, treatment plans, and medication details in a single, intuitive interface.
25% Reduction in Care Coordination Delays:
The platform streamlined care coordination, resulting in a 25% reduction in delays and ensuring a more efficient and integrated approach to patient care across multiple locations.
Advanced Care Coordination:
The platform's care coordination features empowered healthcare teams at HealthCare Innovations to collaborate in real-time, ensuring a synchronized and patient-centric approach to care.
40% Increase in Team Collaboration:
Salesforce Health Cloud's collaboration tools fostered a 40% increase in teamwork among healthcare professionals, improving communication and facilitating shared decision-making.
Secure Communication Platform:
Our team implemented a secure communication platform within Salesforce Health Cloud, facilitating efficient collaboration among healthcare professionals, ensuring secure information sharing and discussions.
Enhanced Patient Engagement by 20%:
The platform's patient engagement features empowered individuals, leading to a 20% increase in active participation in their healthcare journey, with improved access to relevant information and educational resources.
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