Without a doubt, one of the strongest and most adaptable business tools currently on the market is Salesforce. Numerous advantages come from using Salesforce, including increased revenue, customer data collection, and the streamlining of business processes for different types of companies. Its features include lead tracking, analytics, workflow organization, data management, sales management, and many more.
However, users frequently face a serious challenge due to the platform’s size because they may not fully comprehend and use it. Although Salesforce is largely automated and simple, its development and implementation may be challenging. Salesforce is mostly underutilized due to a lack of business knowledge and awareness. Salesforce’s data overload can also be a headache for businesses. Salesforce support and maintenance are required to fully utilize the platform. Salesforce Managed Services can assist all types of businesses in implementing Salesforce and its services.
In this situation, reputable Salesforce consulting companies in India such as Oaktree software stand out as a solid solution and allow the company to fully utilize the platform’s potential. These Salesforce consulting firms are outfitted with a diverse team of experienced experts to meet your needs while guaranteeing quick growth and customer satisfaction.
In this article, we will look at the advantages of hiring a Salesforce Platinum Partner for Salesforce managed service to help you decide if it is right for your organization.
Advantages of Hiring a Salesforce Partner Company for Salesforce Managed Service
Scalability
Convenient options for upscaling and downscaling services are offered by Salesforce managed services. The consultant is now liable for meeting your needs and requests for services. With managed services, you can also pick a single bundle that offers all-inclusive services with a larger consulting staff.
Contrary to this, working with a third-party consulting firm gives you the practical choice of scaling up and down services overnight. The consultant must modify their services in accordance with your needs and requirements. You might even decide to work with a larger group of consultants who offer you all-inclusive services as part of a single package.
In contrast, it is difficult to scale services with an internal consultant unless you bring on additional staff. This makes sense because it would be difficult for one person to manage several duties. With a consultant who has been hired for a specific role, it can be difficult to scale operations up or down.
Various skill sets based on needs
Salesforce offers a wide range of products, including Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Einstein, IoT, and more, as was already mentioned. In terms of Salesforce requirements, you might require an administrator right now and a developer, business analyst, or technical architect later on. Your ability to use Salesforce for business purposes will be limited if you don’t have an internal team with specific skills.
You would require a lot of implementation/configuration and administrative assistance during the initial roll-out phase. You’ll probably need some development work if you choose to develop a Partner Community portal or a mobile app for your sales team.
Managed Services have a significant advantage in that they have a broad range of skills that can adapt to your changing needs. Furthermore, you have access to a team with various viewpoints on a single issue, giving you the chance to approach business problems in a novel way. Using these lessons learned and the documentation of your current procedures, you can create the ideal plan for your Salesforce organization. You will come across a variety of approaches to resolving your business issues by having access to a diverse range of skills and backgrounds.
In Salesforce, there are frequently several ways to produce the desired effect, and you can determine which is the shortest. Whatever path you choose, you’ll be aware that you have the backing you need to carry it out.
Industrial knowledge and experience
The best thing about hiring the best Salesforce managed services provider in India is you will get a creative fix for your issue faster than you anticipated. Problems that used to take months to solve will now be delivered in a matter of days. You can gain from the institutional knowledge of the MSP as well as the personal knowledge of the assigned resources if you have this kind of setup. Individual hires cannot possibly match the potential for proactive development.
Take Oaktree software as a big example, we’ve successfully served numerous organizations across various industries, so we know exactly what to do. We’ve gained an unmatched knowledge base, a broader understanding of the complexities, and a general understanding of industry best practices by assisting large manufacturing, healthcare, globally scaled businesses, and even Fortune 500 companies. No matter where a company is in its journey, we now comprehend the most typical pain points that are coming.
Salesforce is a company we are acquainted with. “Salesforce” is what we say. We have “Salesforce” thinking. And every one of our associations incorporates that knowledge, giving our clients a perspective that goes above and beyond what is customary — it is the perspective of a native Salesforce user.
An Affordable Alternative
Salesforce can only be managed by highly qualified specialists because it is a cutting-edge SaaS platform. Whether or not you use their services on a daily basis, hiring a full-time, on-premises consultant would require you to pay them a fixed salary on a regular basis. There should be no ambiguity regarding the fact that Salesforce specialists are in high demand and may therefore be extremely expensive.
Salesforce-managed service providers offer flexible service options, so you won’t pay for services you won’t use. Additionally, service providers bill by the hour, which is a viable option for companies with tight budgets. When using the services, you can decide when to do so and save the money you would have spent on a monthly subscription or an internal consultant
Instead, employing a third-party consultant may prove to be a much more cost-effective choice. Only when their services are required do Salesforce-managed service providers need to be hired (and paid).
Niche Knowledge at Your Command
Salesforce consulting companies in India don’t just employ programmers or developers. Instead, they have a balanced team of experts on business procedures, KPIs, objectives, data analysis, and other topics.
Simply put, working with leading Salesforce consultants in Bangalore gives you access to their analytical and problem-solving expertise, allowing you to quickly align your company’s goals with Salesforce’s features. You have a team of experts at your disposal who have a variety of backgrounds and special areas of awareness that can help you with everything from anticipating and mitigating risks to enhancing business operations for greater efficiency.
Niche Knowledge at Your Request
A team of experts in a variety of fields, including business processes, KPIs, data analysis, etc., work for Salesforce-managed service providers. As a result, your company has access to specialized Salesforce services that can help you map out your company’s goals and solve problems.
With Salesforce managed services, you get a team of experts who can use their varied backgrounds and special awareness to provide solutions for your business issues, from risk mitigation to increased operational efficiency.
Reduced Hiring Challenges
It is expensive and challenging to hire professionals in-house. Finalizing a candidate during the recruitment process frequently takes months. Even after being hired, it will take time for someone to become accustomed to the system. With managed services for Salesforce, you can literally hire experts from anywhere in the world on flexible terms. AppExchange can be used to locate potential businesses in your area.
24/7 Remote Services
Clients receive 24/7 support from the majority of Salesforce-managed support services. In contrast, internal Salesforce experts will observe set working and vacation times (short and long). Because of this, Salesforce services are a better choice for businesses. Service management companies make an effort to respond to inquiries and address issues as soon as possible. Managed services are in a class by themselves due to their speed and effectiveness.
Another great benefit of using Salesforce-managed services is remote services. Remote services don’t need an on-site infrastructure, and you can hire outside consultants. Salesforce can be easily managed from a distance because it is a cloud-based platform.
There are no training costs.
The architecture and features of the Salesforce CRM platform are updated frequently and continuously. Any Salesforce professional must therefore arm themselves with up-to-date, accurate information.
If you decide to hire an internal Salesforce consultant, you will also need to cover additional costs for their training in order to keep up with the most recent trends and technological developments pertaining to the platform.
On the other hand, hiring a third-party consulting company allows you to avoid investing the time, money, and effort necessary for such a training session. You get to automatically stay ahead of the curve because Salesforce-managed service providers keep themselves up-to-date and trained in the expertise they are selling.
Advantageous For IT Teams
IT-related issues are quickly located and taken care of by Salesforce-managed support services. The workload of IT specialists is lessened by this, and for smaller businesses, it may even be entirely eliminated. The Salesforce services can easily keep an eye on the company’s IT network. While the support services take care of the rest, the internal IT team can focus on more productive activities like process improvement and expansion.
Increases Sales
Support services managed by Salesforce efficiently carry out Salesforce operations, giving the business greater scope in other areas. The business relies more on the Salesforce platform rather than spending money on hiring specialists. With managed services, you can also cut costs and free up time that can be used for other sales-related tasks.
Continuous Updates
Regular updates can address security problems. Security framework patches are the main challenge that companies encounter in order to stay afloat. You will receive ongoing security updates if you hire a Salesforce managed services. The managed services handle every task automatically, and significant changes are updated immediately.
The functionality of Salesforce’s products is continuously improved and evolved through three new releases each year. The team of professionals we receive with managed services will offer a strategy to handle workflow, Salesforce features, and employee data management.
Lower Probability of Critical Failure
The resources available to manage and enhance the entire Salesforce ecosystem are scarce for small- to medium-sized businesses. Due to their extensive workloads, professionals frequently become preoccupied with daily tasks, which increases the risk of a single point of failure (server crash, network failure, disc crash, etc). With managed services, businesses can hire multiple specialists for the price of one, reducing the likelihood of a single point of failure.
Security and compliance are in line
Where there is customer data, there is compliance, and Salesforce holds customer data. Implementing and maintaining a strong security infrastructure and abiding by a strict protocol are frequent requirements for complying with regulations. It can be challenging to ensure Salesforce CRM compliance with international laws and regulations when you are preoccupied with running your business.
Furthermore, a significant customer data breach or leak could result in expensive lawsuits and a damaged reputation that is challenging to repair.
You can lower costs and ensure compliance by working with an MSP due to their improved security expertise and tools. By doing this, you can lower the costs and risks associated with liability and security.
You can use the numerous advantages of Salesforce Managed Services to improve your company. There are many benefits to using an MSP, from aiding in business scaling to keeping up with compliance and security regulations quickly.
Conclusion
To put it briefly, a managed services provider empowers proactive Salesforce management, adapts to your needs, and scales with your business. Managed services are quickly overtaking other systems as the ones that businesses prefer because of their ability to reduce costs, increase flexibility, and receive input from many people with different backgrounds and skill sets.
By picking the best MSP—one that can offer abilities, procedures, and resources that surpass those of your internal resources—you can fully take advantage of the potential advantages unleashed by managed services.
If you’d like to learn more about how Oaktree software Salesforce Managed Services can help your company leverage your Salesforce Org, please contact us — we’ll be happy to assist!
Why Oaktree software?
We are a Salesforce partner company based in India, USA, and UAE. Our unwavering commitment to understanding our client’s unique needs, combined with our unparalleled knowledge of the Salesforce platform, enables us to deliver the best solutions at the best value.
Our major focus on quality and affordability has earned us a 100% Customer Satisfaction (CSAT) rating from all of our customers.
